Frequently Asked Questions
|What is Order & Collect?|
Order & Collect is ATÜ Duty Free’s new sub-brand for pre-order system over the internet.
|How can I reach O&C?|
It can be reached via www.atudutyfree.com or address, telephone, tablet and laptop. It will also be avaliable in mobile for iOS and Android platforms in the future.
|Where is O&C valid at?|
It’s valid at our stores in İzmir, Ankara, Bodrum-Milas, Gazipaşa-Alanya airports. It’s also planned to be valid at Bodrum Geneal Aviation Terminal store with Ankara Diplomatic in the future.
|What’s the latest time to place an order?|
2 hours before the flight.
|Where will the orders be delivered at?|
At selected places for Order & Collect; As for Izmir (A2 for arrival), and selected store paying counters in Bodrum and Gazipaşa airports.
|What type of products are on O&C?|
Parfume, make-up, skin care, accessories, chocolate and sugar confectionary. The stocks in the stores are displayed live. Alcohol and cigarettes are and displayed due to legal procedures.
|How will the price flactuations effect the products at the end of the month?|
Stores price list on the user contract will be taken into account.